Monitoring

When we manage your server, we treat it like one of our own. We watch it like a hawk.

We monitor and react to all server components that need to be up 24/7/365 and react accordingly. Proactive monitoring at its finest.

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Overview

We will detect and react so you don’t have to.

We understand how important it is to your business for your website to have consistent, quality service – without service disruptions.

If your server is down, your website is too. There are many parts to a server that need to be watched and acted upon when something goes haywire, and if your server management company is just monitoring ping, it’s not doing enough.

Not only will you have potential lost clients and earnings from your website during downtime, but you will need to make phone calls to alert your hosting service, wait for them to identify the issue, and wait some more for them to resolve it. While you are frantically trying to get your website up and running again, you are taken away from other aspects of your business and losing more potential online clients, earnings, and advertising revenue, as well as taking a blow to your online reputation.

When you trust us to manage your servers that power your website, our state-of-the-art monitoring system watches for potential downtime and server errors that could affect your website’s performance 24/7/365.

In the case that a server goes down or otherwise has a failure, our FullHost monitoring team will be alerted immediately and automatically by the system. Our team works quickly to identify the cause of the failure, restore service, and inform you of the incident so that you are in the loop every step of the way.

We offer monitoring services so that you can feel secure that we are doing everything we can to ensure that your site is consistently online. When we are taking care of your web server, you can focus on running your business.

With any managed service we offer, the following components are monitored:

Load ▪ Utilization ▪ Disk I/O ▪ Disk Space Usage ▪ http ▪ Network Utilization ▪ Memory ▪ MySQL ▪ Disk Health ▪ TCP Connections

We have a default setting to check these at regular intervals and if a certain threshold is met, our team is alerted to investigate and act. Where clients require and need a potentially faster reaction time, we offer our Rapid Response monitoring that will have us alerted sooner, and page our senior techs.

We can additionally offer application and website monitoring in addition to the components themselves, so we can provide a full level of monitoring unparalleled in the industry.

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Full Host did an amazing job of migrating my site seamlessly onto their server. My only regret was not switching my site over to them sooner. Now it is performing great, images are uploading way faster than ever before.

" Vancouver Sofa and Patio - Jerry Schmidt

Two thumbs up for Fullhost! Agents reply to me fairly quickly or at least let me know they received the ticket and are looking into it. Kudos to the support team as they have always given me exactly what I need without delays.

" Universal Staffing Inc. - Anthony Calvano

FullHost is an absolute pleasure to work with, and their customer service is exceptional. Whenever I have questions or need adjustments, they are there to help, quickly, efficiently, with answers and insights.

" Mooseworld Inc. Norine Leibel

The Fullhost team was a huge help in getting the website moved over and set up in a way in which we could correct the technical issues. They were quick, helpful and technically knowledgeable.

" Canadian Sport Institute Pacific Noah Wheelock

Our organization Has been working with FullHost for a couple of years now, and we have been thrilled with the service.

" Canadian Centre for International Justice / Philippe Kirsch Institute Pearl Eliadis

Exceptional is the word when it comes to FullHost. I started my own business and in the jungle of applications, licenses and registrations, FullHost had my back.

" Statsmen Matthias Bass

The customer service and support staff that I have dealt with have all been great. The move from my previous host was smooth thanks to the support staff at Full Host who moved my files over.

" Moose Web Design - Michelle Nortje

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