DevOps PaaS Support Plans

Unleash the full potential of your DevOps with dedicated support from FullHost.Cloud. Our support plans are crafted to enhance your PaaS experience, offering tailored assistance that grows with your business. Choose from our structured plans for peace of mind and expert care at every step of your journey.

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24/7/365 Support

Around the clock, around the year, our dedicated support team is available to ensure your operations run without a hitch. No issue too small, no query too complex, we’re here when you need us the most.

Fast Response

When time is of the essence, count on us for swift and effective solutions. Our expert team prioritizes your needs, ensuring minimal downtime and optimal performance.

Security Assistance

Trust and reliability at every turn. With a proactive stance on security and a team that treats your success as their own, we build not just solutions, but also lasting confidence.

Tailored Support for Every Stage of Your Journey

Our DevOps PaaS support plans are designed with your diverse requirements in mind, ensuring that you have the expert assistance you need, precisely when you need it. From startups to established enterprises, our tiered support structure guarantees that there's a plan perfectly suited for your business's current and future demands.
Developer

Free (Default)

Designed for the self-sufficient, our complimentary Developer plan is ideal for those who prefer to navigate the PaaS landscape independently.

  • Unlimited Access to Self-Service Portal
  • Account/Billing Support
  • Tech Support SLA :
  • Limited general guidance
  • System impaired
  • Production system impaired
  • Production system down
  • Architecture Reviews & Guidance
  • Technical Account Manager
  • Prioritized Support
  • Support Escalation (Phone)
  • Professional Services Discount
Production

Greater of 4% of monthly spend or $100

The ideal starting point for businesses seeking reliable support for their production environments.

  • Unlimited Access to Self-Service Portal
  • Account/Billing Support
  • Tech Support SLA :
  • 24H general guidance
  • 12H System impaired
  • 8H Production system impaired
  • 4H Production system down
  • Architecture Reviews & Guidance
  • Technical Account Manager
  • Prioritized Support
  • Support Escalation (Phone)
  • Professional Services Discount
Business

Greater of 10% of monthly spend or $250

For businesses in motion, this plan offers comprehensive support to keep your operations smooth and efficient, scaling with your growth.

  • Unlimited Access to Self-Service Portal
  • Account/Billing Support
  • Tech Support SLA :
  • 12H general guidance
  • 6H System impaired
  • 2H Production system impaired
  • 1H Production system down
  • Architecture Reviews & Guidance
  • Technical Account Manager
  • Prioritized Support
  • Support Escalation (Phone)
  • Professional Services Discount
Enterprise

Greater of 10% of monthly spend or $1000

Top-tier, robust support for enterprises that demand nothing less than the best. Priority service, comprehensive care, and strategic advice to keep you ahead.

  • Unlimited Access to Self-Service Portal
  • Account/Billing Support
  • Tech Support SLA :
  • 12H general guidance
  • 4H System impaired
  • 1H Production system impaired
  • 30Min Production system down
  • Architecture Reviews & Guidance
  • Technical Account Manager
  • Prioritized Support
  • Support Escalation (Phone)
  • Professional Services Discount

Not sure which plan is yours? Get in Touch
Contact us for a consultative session to match you with the perfect support plan tailored for your specific needs.

Our Team is Your Team

Our experienced team is dedicated to providing you with the highest level of support. We are committed to ensuring your PaaS solutions are optimized, secure, and performing at their best.

We Empower Developers to Excel

Focused Expertise for Seamless Development. At FullHost.Cloud, we take pride in bolstering developers with a supportive environment that lets them shine. Our platform is meticulously maintained by a team of seasoned DevOps specialists, which means less time wrestling with infrastructure and more time coding, creating, and deploying with confidence.

By entrusting us with the technical heavy lifting, your developers are free to focus on what they do best: crafting exceptional software that propels your business forward.

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Greener Technology

100% Powered by Clean & Renewable Energy

We understand the responsibility that comes with being a leader in the hosting industry which is why we strive to minimize our environmental impact through the use of renewable energy. Our commitment to green technology ensures that all of your data and websites are supported without any additional strain on the environment.

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Watch our client testimonials to see how our responsive support, reliable hosting, and flexible solutions make a real difference for businesses and creatives alike.

Rob Wilson - President iContext

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Bob Harris - Best Selling Author

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Nick Ward - The Update Company

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Never worry about compliance again. Our servers are hosted directly on Canadian soil, and support is given by a 100% Canadian team.

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Where Others Stop.

If you've been burned by terrible hosting services before, we get you. We want every client to feel important and fully taken care of, and we'll spend the time it takes to solve any problem that arises.

Trusted by Clients Across All Industries

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Full Host did an amazing job of migrating my site seamlessly onto their server. My only regret was not switching my site over to them sooner. Now it is performing great, images are uploading way faster than ever before.

" Vancouver Sofa and Patio - Jerry Schmidt

Two thumbs up for Fullhost! Agents reply to me fairly quickly or at least let me know they received the ticket and are looking into it. Kudos to the support team as they have always given me exactly what I need without delays.

" Universal Staffing Inc. - Anthony Calvano

FullHost is an absolute pleasure to work with, and their customer service is exceptional. Whenever I have questions or need adjustments, they are there to help, quickly, efficiently, with answers and insights.

" Mooseworld Inc. Norine Leibel

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We help you serve the world.

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