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Each of the plans listed above indicated the number of WordPress installs that are supported with each plan, going from 1 install to 15. If you need more than 15 installs, you can purchase a second plan.

As we support plan upgrades, should you wish or need to support more installs you can simply upgrade to a higher plan that supports additional installs.

Yes! We don’t restrict you to the number of visitors to your sites so you’ll be able to breathe easy knowing that no matter how many visitors your sites will get, that you won’t have hidden fees or restrictions that prevent that.

Our Managed WordPress Hosting does not include hosting of emails for your website. Depending on your overall needs, you can look at any of our Email Hosting plans found under Email and Office on the top navigation bar or even possibly our Elastic Web Hosting depending on your use case. Our Sales team will be happy to assist you with picking the right solution for you.

With WordPress, there is not a one sized fits all approach to how much resources each install may require. As a general rule of thumb, that if the install is well optimized, that an informational only and lower traffic site can be supported on the Low CPU/RAM and that higher traffic informational only sites can be supported on the Medium CPU/RAM, whereas WooCommerce and very high traffic informational sites can be supported on the High CPU/RAM and up. An additional point to consider is that each of the installs you can have on each of the plans will draw on these CPU/RAM resources, so it some cases that it may be suggested to isolate some sites that have more specific CPU/RAM needs to their own account, even when they technically can support more installs on it.

If you are on a plan with priority support, that should you and someone else without priority support open a support ticket, with equal needs, that your support ticket will jump up the queue and be reviewed and answered first.

Always. Our team is always available to help you scale up or down depending on your needs. You are never locked in a given plan. Downgrading may require a support ticket to Sales to ensure that the downgrade can be done and initiated by our end. If you are upgrading, a prorated invoice will be created for the differential to the next billing due date. For plan downgrades, the pricing will take effect on the next due date.

We offer payment by major credit cards (Visa, MasterCard, and AMEX) as well as PayPal in CAD and USD. Please note that AMEX credit cards can only be processed in CAD.

Yes! You can try our Wordpress Hosting for 30 days, and we guarantee you’ll love it. If you don’t, no biggie - you can cancel at no risk to you. Just reach out to Billing to request the 30 day money back guarantee.

We offer payment by major credit cards (Visa, MasterCard, and AMEX) as well as PayPal in CAD and USD. Please note that AMEX credit cards can only be processed in CAD.

Once your order is paid, your order will be placed in our queue for a quick review by our risk team, and once reviewed your services will be activated. Typically orders are activated within 24 hours, or one business day if no migration is required.

In the order notes section, if you have been having a presales conversation with us, please put in the ticket number from that conversation for our team to review. If you haven’t got one, simply indicate migration required, and when we review your order, we will then contact you to arrange the necessary details to complete the migration.

FullHost data centers are located on Canadian soil, in Vancouver, Calgary, Toronto, and Montreal so that you can provide fast access to your applications worldwide.